Words from Our Valued Clients: Testimonials

At Lucas Plumbing & Heating Ltd, we’re proud to be trusted by homeowners, landlords, developers, and businesses across Reading, Berkshire, and the South East. Our team is committed to delivering reliable plumbing and heating services you can count on, and nothing means more to us than positive feedback from the people we’ve helped.

Below, you’ll find a selection of genuine reviews from our valued customers. If you’d like to learn more about how we can support you with professional plumbing and heating solutions, just get in touch—we’d love to help.


What Our Customers Say


“Fantastic service from start to finish. Jake and his team replaced our old gas boiler with a new Worcester Bosch model, and the whole process was smooth and professional. We’re already noticing the difference in our heating bills. Highly recommended!”
– Sarah L., Reading


“Lucas Plumbing & Heating Ltd installed all the plumbing and heating for our new build development in Berkshire. The quality of their work and their attention to detail was outstanding. Communication was excellent throughout the project.”
– Mark D., Developer, Wokingham


“After our boiler broke down in the middle of winter, we called Lucas Plumbing & Heating. They came out the same day, diagnosed the problem quickly, and had everything up and running within 24 hours. A brilliant local company you can rely on.”
– Tom and Emily R., Caversham


“We’ve used Lucas Plumbing & Heating for several years now, including servicing our oil boiler and upgrading radiators. They are always friendly, punctual, and professional. It’s great to know we have a trustworthy plumber we can call any time.”
– Claire H., Henley-on-Thames


“Outstanding service and very fair pricing. They recently completed a full central heating installation for us, and we couldn’t be happier with the results. I’ve recommended them to several friends already.”
– David G., Tilehurst


Why Choose Lucas Plumbing & Heating Ltd?

Our customers choose us because we’re committed to:

  • Exceptional workmanship: Every project is completed to the highest standard.
  • Prompt, reliable service: We show up on time and keep you informed.
  • Honest advice: No pushy sales tactics—just clear, straightforward guidance.
  • Transparent pricing: You’ll always know exactly what to expect.
  • Friendly, professional engineers: All our team members are fully qualified and Gas Safe registered.

From boiler installations in Reading to emergency plumbing repairs and regular maintenance, we aim to exceed your expectations on every job.


Trusted Across Reading and Beyond

Much of our business comes from referrals and repeat customers who value our reliable service and commitment to quality. Whether you’re a homeowner looking to upgrade your heating system, a landlord needing regular servicing, or a developer planning a new build project, you can trust us to deliver the same level of care and professionalism every time.


Share Your Experience

If you’ve recently used our plumbing or heating services, we’d love to hear from you. Your feedback helps us improve and reassures new customers that they’re in safe hands.

Please take a moment to leave a review on Google or Facebook, or send your comments to us directly.


Get in Touch Today

Ready to experience our highly rated service for yourself? Whether you need a new gas boiler installation, plumbing repairs, or expert advice, our team is here to help.


Call 0118 4371 679 or complete our online contact form, and we’ll be in touch as soon as possible.